//Pets on Holiday Series Part 4: Pet Friendly Airlines, Trains and Public Transport

Pets on Holiday Series Part 4: Pet Friendly Airlines, Trains and Public Transport

Pets on Holiday Series Part 4: Pet Friendly Airlines, Trains and Public Transport

Australia is home to 25 million pets and that number is growing every day. It’s the same story in the U.S, the UK, and all over the world. People love animals and love nothing more than to welcome them into their homes, and as a result, travelling with pets is getting easier.

With so many people all over the world being pet owners, transport companies would be silly not to offer services in which people can transport their pets. Cats, birds, dogs, horses – you name it, you can transport it.

But travel companies vary in their policies and some are pet-friendlier than others. Here we take a look at some of the friendliest.



On both Australian domestic and international flights, Qantas Freight allows you to lodge your pet for travel when making your own reservation. Qantas Freight also has a service in which pets can travel unaccompanied.

While pet travel was once part of Qantas’ free checked baggage allowance, this is no longer the case. Rates vary based on your pet’s weight, the size dimensions of the crate, and where you are travelling to and from. Domestic rates range from $60 to $120 for pets weighing 1 to 30 kgs. Anything larger will require a quote.

Exceptions do apply (such as a strict ‘no dangerous breed’ rule) and all cages must meet the specifications outlined in the IATA Live Animal Regulations.


Virgin Australia can accommodate pet travel on most domestic flights, where appropriate pet handling arrangements are in place. Due to the complexity of quarantine laws, Virgin Australia will only accept pets for international travel from approved IPATA pet agents.

All pets (excluding Assistance Dogs) travel in the cargo hold of the aircraft and must be older than 8-weeks-old and less than 65kg (including the crate). In certain circumstances you may require a certificate from your vet declaring your pet is fit for travel.


Jetpets is Australia’s leading source when it comes to pet travel both domestic and international. Built on a company culture of pet loving, professional and friendly customer service, they will handle every aspect of your pet’s travel, from the crate, to the transit lounge, to the flight and pet accommodation. As pet travel consultants, Jetpets can book your flight to match your pets, and extras include resident vets to ensure your pet is healthy and safe.

Air Canada

Air Canada always does its best to accommodate your pet and for some small animals (under 10kg), it’s possible to fly with them at your seat. Anything larger will be required to fly in the baggage compartment. Measures are met to ensure your pet is comfortable at all times. Air Canada also offers a service in which pets can travel alone.

Japan Airlines

JAL Group take great care when it comes to the transporting of pets, considering factors such as loading temperatures and shade, flight temperature and humidity, brightness, noise and air pressure. Reservations are generally made through an air cargo forwarder.


To make your pet’s journey with KLM a smooth and safe one, KLM offers a range of travel options, including: pets in the cabin, kennels, pets as check-in baggage and pets as freight. A small cat or dog can be taken into the Economy Class cabin of most flights and in Business Class on most KLM flights within Europe

United Airlines

United Airlines allow most domesticated cats, small dogs, rabbits and birds to travel accompanied in the aircraft cabin on most flights within the US. If the flight is long or your pet can’t fit under your seat, your pet will be required to fly in the cargo section. Pets are not allowed to fly on flights to Australia without a customs manifest.


Porters 4 Pets

Porters 4 Pets is owned and operated by Janet Porter, who has always had a passion for animals. Qualified in Companion Animal Studies and with experience in dog and cat boarding facilities, she’s well-equipped to transport your pet around Sydney, be it for quarantine pick ups, boarding kennel transfers or getting to and from the airport.


Started in 1982, Petcabs has been transporting pets around Melbourne for more than two decades. Specialising in pet transfers and pet ambulance services, Petcabs can transport both you and your pet or just your pet if needed.


Dogspeed pet taxi services, located in Sydney’s North Shore region, will happily transport your pooch to wherever it needs to be – the airport, home, a friend’s house, a kennel, vet appointments or even a wedding. They also provide a dog taxi service exclusively to Scruffy’s Doggy Daycare in Brookvale.


Based in South East Queensland, Dogmovers provide specialised local, regional and interstate pet transport services. Their fleet of custom designed and modified pet transport vans, pet bus and small animal floats provide both comfort and safety for your furry friends.

Pet Express Transport Services (PETS)

PETS provides a range of services related to the relocation of household pets, zoo animals and commercial moves of some farm animals. They provide help with travel kennels, road transportation, domestic travel, international travel, veterinary services and customs and quarantine clearances.


Petraveller can transport your pet from door-to-door anywhere in Australia and will plan, book and manage every step of your pet’s journey, from before they fly, to while they’re in the air and when they arrive. With access to a comprehensive network and state-of-the-art systems, your furry family member is in safe hands, both on the ground and in the air.

Trains & Public Transport


Guide dogs, guide dogs in training, hearing dogs and other assistance animals are permitted to travel on all public transport services in Victoria. Small animals (including cats and dogs) are permitted when travelling in a container that meets certain guidelines.

Transport NSW

All assistance animals are permitted to travel with Transport NSW providing you carry an Assistance Animal Permit. The permit is valid for all trains, buses, ferries, light rail and taxis. Guide dogs and hearing dogs with accreditation do not require a permit. 

Only assistance animals and police or security dogs are permitted to travel on NSW trains. Other animals are not permitted, however other transport services may allow them. For example, small animals may travel on a bus with the permission of the driver, providing it is suitably contained and under control.

Adelaide Metro

Small pets contained in secure carriers can be taken on public transport if they do not present a risk to customers. All assistance animals are welcome.

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Liz Walden

Liz has a passion for all things cat and dog, and was one of the first in Australia to bring Pet Insurance to the market. She has headed up Petsecure marketing for the past 10 years, and is committed to promoting and supporting the amazing work done by rescue groups around Australia, and those who work to promote a better life for all animals
2017-12-10T11:23:33+10:00By |0 Comments

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