The reason I asked people to check out the insurance is that a couple of people have told me that have it added to their house and contents insurance. I told them to see if they got the best benefits in comparison to yours as you ONLY insured pets. I guess any is better than none but I am so happy with your company and the lovely staff that helped me with my previous dog. Poor Billy had Cushings Syndrome and started having seizures so I had to get him put to sleep. I only had him a year from the pound and he was so lovely. One of your staff contacted the specialist in Brisbane to send Billy’s medicine to our Vet Clinic up here so I could claim it all at the one time instead of two claims from two Vets with two lots of excess for me to pay. That was so helpful.

I am only on a pension (with some Super tucked away) and I want the best for my widdle doggie.

Thanks again for the care you all take to make me feel that I am not just a number, but a person. That is why I like to send photos of my babies when I send in a claim so you know them.

A couple of photos of Missy attached to this letter so you know just how beautiful my 8 year old girl really is. So glad that, whoever owned her previously, let her run away and be picked up by the pound so that we could find each other. And guess who sneaks into Mummy’s bed in the mornings??

Bye for now, and thanks again,


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Liz Walden

Liz has a passion for all things cat and dog, and was one of the first in Australia to bring Pet Insurance to the market. She has headed up Petsecure marketing for the past 10 years, and is committed to promoting and supporting the amazing work done by rescue groups around Australia, and those who work to promote a better life for all animals

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