FAQs

/FAQs/

How are pet insurance premiums calculated?

In order to ensure a fairer method of setting pet insurance premiums, Petsecure have moved away from what is known as "community rated" premiums where all pets pay the same premium no matter what risk profile they present.  In Australia, Health Insurance premiums for humans are "community rated" as it would disadvantage older people significantly [...]

2016-07-17T11:58:12+00:00 By |0 Comments

Vet fees and services

Q. Why is vet care so expensive? A. There is no government support for your pet's health care, it might seem that you are paying more for your pet's treatment. Human patients have Medicare, which pays most of the cost of our medical treatment.  Added to this there are many treatment options available today, and [...]

2015-02-24T16:33:37+00:00 By |0 Comments

Is my pet eligible for cover?

Q. When is a pet too old for Petsecure pet insurance?  A. Never, there is no upper age limit to join our Accident Cover but your pet must be less than 9 years old to be accepted for our Accident & Illness Cover. Once Petsecure pet cover is in place you can keep it for life, [...]

2014-11-29T18:02:21+00:00 By |0 Comments

What’s covered?

Q. What does Petsecure Vet Expenses Insurance cover?A.  Petsecure covers vet costs for treatment and surgeries for accidents and illnesses ranging from minor problems like ear infections and bee stings to major issues such as broken bones, or chronic (recurring) conditions such as diabetes and cancer.You can choose to cover your dog or cat for [...]

2017-10-01T12:41:12+00:00 By |0 Comments

What’s not covered?

Q. What's not covered? A. The intention of Petsecure Pet Insurance is to help cover unforeseen vet expenses associated with pet ownership which means not all expenses are covered, and like most insurance policies there are some exclusions which help keep your premiums low. These include: pregnancy, dental care, elective procedures, foods/diets, grooming, behavioural problems, day [...]

2017-10-01T12:41:12+00:00 By |0 Comments

What’s paid?

Q.  How much can I claim each year?A. With Petsecure there is no  limit on individual claims.  If you select Accident & Illness cover, you can claim up to $12,000 each year, and if you select Accident cover you can claim up to $8,000 each year.  The amount you are paid for each eligible vet's [...]

2015-08-23T14:07:07+00:00 By |0 Comments

How much does pet insurance cost?

Q. How can I save money on my premiums? A. To lower your premium you can select the 75% benefit payment option.  With Petsecure you also have  the flexibility of fortnightly or monthly payment options.  With fortnightly and monthly payments there is a $1.00 collection fee, per collection, so you can also save money by [...]

2018-05-25T14:50:31+00:00 By |0 Comments

Claims

Q. How do I make a claim? A. Making a claim is easy. All claims are to be completed on a Petsecure claim form. You and your vet will need to complete the appropriate sections on the form. Then just send your completed claim form together with all original itemised invoices and payment receipts to: [...]

2017-10-01T12:41:12+00:00 By |0 Comments

Waiting periods

Q.  Are there any waiting periods? A. Accidental Injury will be covered as soon as your policy is effective.  If you select Accident & Illness Cover, illness will be covered 30 days after your policy effective date.  A six month waiting period applies for cruciate ligament conditions unless your vet certifies that no cruciate ligament [...]

2017-10-01T12:41:12+00:00 By |0 Comments
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